INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

When will I receive my items?

All items are produced and shipped from our facility within 1 business days from the time of purchase. Standard shipping times, then apply. Click the tracking information located in your confirmation email to view your shipping details and lead time. Deliveries may take longer for international orders due to customs regulations within your country..

Please write us on Contact@rekroki.com if your order hasn’t arrived within the expected lead time.

Where is my item?

You can view the status of your order by accessing the tracking details link in your shipping confirmation email (you will receive this when your product ships). In addition, you can simply enter your order # in the ‘track packages’ link listed in the support section of our website.

What methods of payment do you accept?

We accept all major credit and debit cards, including Visa, MasterCard.

Do you accept Pre-Paid gift cards?

No

Do you ship internationally?

We are shipping to United States only .

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS